Shipping policy

This Shipping & Refund Policy applies to all purchases made through byAVA. By placing an order on our website, you agree to the terms outlined below.

+ Order Processing: Orders are processed and dispatched within 1-2 business days, excluding weekends and public holidays. Processing times may extend during high-volume periods or unforeseen circumstances.

+ Shipping Confirmation: Customers receive a confirmation email with tracking details once orders ship. Tracking may take up to 24-72 hours to activate.

+ Delivery Issues: byAVA is not responsible for delays caused by carriers, incorrect addresses, or circumstances beyond our control. If an order is undelivered due to carrier error or lost in transit, customers may contact info@byava.com for assistance. Upon verification, a replacement or refund will be issued at no additional cost.

For inquiries related to shipping, cancellations, refunds, or product issues, please contact us